Leadership

Practitioner

Approach Feedback Differently: How to Create Conditions for Learning and Improvement

All of us have likely been in situations where we’ve felt driven to give feedback, have been told to give feedback, and/or have dreaded receiving feedback because of the implicit or explicit equating of “feedback” to “instructions.” This course sets that unfortunate equation aside and invites you to look at feedback differently.

This course equips you with the leadership practices you need so that you and others around you can be in a headspace that enables taking in the information contained in feedback. Now, you’ll understand “feedback” as creating the conditions for people to show up as the best versions of themselves. In this way, this course will help you use feedback in meaningful and effective ways, enabling learning and growing as a result.

After successfully completing this course, you'll:

  • Recognize and use opportunities to have recurring learning conversations
  • Understand the conditions required to be able to share information that people could use to learn and grow in a way that would resonates with them
  • Know how to prepare for and have conversations around learning and growing
  • Know how to hold space for people to explore learning and growing in a safe and inviting way
  • Know how to seek information from others to further your own learning and growth in a safe and inviting way
  • Know how to effectively listen to people so they can best share their perspectives on your opportunities to learn and grow
  • Understand options for holding space for yourself to work with what you've heard
  • Have a framework for modelling modern leadership behaviour in a way that shows rather than tells

Who is this course for:

  • Anyone who has an intention of sharing information that people could use, should they wish to, to learn and grow, in such a way that resonates with them
  • Anyone who has intention to learn and grow and desires to seek the information they need that will enable them to do that
  • Anyone signaled to exercise a "leadership role responsibility" where the message coming in is that they need to harden how they tell people to improve their performance, and provide correction when they're "doing it wrong"
INVITATION TO BETA TEST

We invite you to sign up as a beta tester for this course. You will not only get to see the course in early stages of development, but your feedback will also influence the course of the final product.

Have a question? Let's chat!

Course Outline

MODULE 1: An Invitation to Approach Feedback Differently
  • The Shift to a Modern Understanding of Feedback
  • Feedback as Learning and Improvement
  • A Light-Weight Set of Leadership Practices for Receiving and Giving Feedback
  • EXERCISE: Identify and Clear Your Preconceptions of Feedback
MODULE 2: Create the conditions within yourself for “feedback” to be meaningful
  • About Mindsets
  • Mindset Shifts for Meaningful Feedback
  • EXERCISE: Shift Your Mindset
  • Set an Intent to Learn and Improve
  • EXERCISE: Self-assess Your Readiness for Feedback
MODULE 3: Ask for Feedback
MODULE 4: Receive Feedback
MODULE 5: Give Feedback
OUR MISSION

To equip anyone and everyone who aspires to create a context for people to be the best versions of themselves and do their best work with practical skills and tools that will boost their practice of leadership, every day and in every interaction.

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